Last Updated: August 1, 2026

This Refund Policy explains how Evolution Media Tech ("we", "us", "our") handles payments, cancellations, and refunds for our IT and digital marketing services. It applies to all clients worldwide, including those based in the United States, United Kingdom, India, and elsewhere. By engaging our services, you agree to the terms below.

1. Project-Based Services

Services such as Website Development, API & Backend Solutions, Scalable Architecture, and Graphic Design are typically billed in milestones (for example, an upfront deposit followed by payments tied to project stages).

  • Deposits paid to reserve a project slot or begin discovery/planning work are non-refundable once work has started.
  • If a project is cancelled before any work begins, the deposit may be refunded minus any administrative or consultation costs already incurred.
  • Once a milestone has been delivered and approved by the client, payment for that milestone is non-refundable.
  • If we are unable to deliver an agreed milestone due to a failure on our part, we will offer a partial refund or credit for that specific milestone.

2. Ongoing / Retainer-Based Services

Services such as SEO Optimization, Social Media Management, and Meta Ads & Performance Marketing are billed on a recurring (usually monthly) basis.

  • Monthly service fees cover the work performed during that billing cycle and are non-refundable once the cycle has started.
  • You may cancel a recurring service at any time; cancellation will take effect at the end of the current billing cycle, and you will not be billed for the next cycle.
  • Ad spend paid directly to advertising platforms (such as Meta or Google) is separate from our service fees and is subject to those platforms' own refund policies, not ours. We do not control or refund third-party ad spend.

3. Non-Refundable Items

The following are generally non-refundable under any circumstance:

  • Third-party costs already paid on your behalf (domain names, hosting, premium plugins, stock assets, licenses, or ad platform spend).
  • Work that has already been delivered, reviewed, and approved by the client.
  • Consultation or discovery sessions that have already taken place.

4. How to Request a Refund

To request a refund, please email us at hello@evolutionmediatech.com with your project or invoice details and the reason for your request. We review each request individually and will respond within 5 to 7 business days.

5. Processing Time

Approved refunds are processed within 7 to 14 business days using the original payment method where possible. For international payments, bank processing times may add a few additional days depending on your bank and country.

6. Changes to This Policy

We may update this Refund Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after a change means you accept the updated policy.

7. Contact Us

If you have questions about this Refund Policy, contact us at:
Evolution Media Tech
Vinay Khand, Gomti Nagar, Uttar Pradesh 226010, India
Email: hello@evolutionmediatech.com
Phone: +91 92366 76926

This document is a general template and does not constitute legal advice. We recommend having it reviewed by a qualified legal professional familiar with the laws applicable in your and your clients' jurisdictions before publishing.